At fezbet, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data fezbet collects, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
fezbet handles your personal information with the same care and transparency we bring to every part of the platform. Here's what that looks like in practice.
Every data transmission between your device and fezbet is protected by industry-standard 256-bit SSL encryption — the same level used by major Philippine banks.
fezbet collects only the personal data that is strictly necessary to operate your account, process payments, and comply with applicable Philippine regulations.
fezbet does not sell, rent, or trade your personal information to third-party marketers. Your data stays within the fezbet ecosystem and its trusted service partners.
You can access, correct, or request deletion of your personal data at any time by contacting fezbet support. Your account settings also let you manage communication preferences.
fezbet's data practices are aligned with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
Marketing communications from fezbet are always opt-in. You can unsubscribe from promotional emails or SMS notifications at any time through your account preferences.
Summary: fezbet collects personal data to operate your account, process transactions, and comply with Philippine law. We do not sell your data. You have the right to access, correct, and delete your information. This policy is governed by the Philippine Data Privacy Act of 2012 (RA 10173).
fezbet ("fezbet," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the fezbet platform at fezbet.club. This Privacy Policy ("Policy") describes how fezbet collects, uses, stores, shares, and protects your personal information when you access or use our online casino and sports betting services.
This Policy applies to all users of the fezbet Platform, including registered players, visitors who browse without registering, and individuals who contact fezbet support. By using the fezbet Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read alongside fezbet's Terms & Conditions, which govern your use of the Platform as a whole.
fezbet acts as the data controller for personal information collected through the fezbet Platform. As data controller, fezbet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
If you have any questions or concerns about how fezbet handles your personal data, you may contact our Data Protection Officer (DPO) via the contact details provided in Section 14 of this Policy.
fezbet collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimization |
| Usage Data | Games played, bet amounts, session duration, login times | Responsible gaming monitoring, personalization |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution |
fezbet does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.
fezbet collects personal data through the following means:
fezbet uses your personal data for the following purposes:
fezbet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
fezbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. fezbet may share your personal data with the following categories of recipients only to the extent necessary:
All third-party service providers engaged by fezbet are contractually required to handle your personal data in accordance with applicable data protection laws and fezbet's data security standards.
fezbet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, fezbet will securely delete or anonymize the data.
fezbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fezbet will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
fezbet uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies fezbet uses include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the fezbet Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fezbet:
Request a copy of the personal data fezbet holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal retention obligation applies.
Object to processing of your data for direct marketing or legitimate interest purposes.
Receive your data in a structured, machine-readable format.
Withdraw consent for marketing or non-essential processing at any time.
To exercise any of these rights, contact fezbet support via live chat at fezbet.club or by email at [email protected]. fezbet will respond to verified requests within thirty (30) days. fezbet may request proof of identity before processing your request.
If you believe fezbet has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The fezbet Platform is strictly intended for individuals aged 21 years and above. fezbet does not knowingly collect personal data from individuals under 21. If fezbet becomes aware that personal data has been collected from a person under the minimum age, fezbet will promptly delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on fezbet, please contact fezbet support immediately via live chat so we can take appropriate action.
fezbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, fezbet will notify registered players via the email address associated with their account and by posting a prominent notice on the fezbet Platform.
The date of the most recent revision is displayed at the top of this Policy. Your continued use of the fezbet Platform following the posting of an updated Policy constitutes your acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or fezbet's data practices, please contact our Data Protection Officer:
This Privacy Policy was last reviewed and updated in May 2026 and is governed by the laws of the Republic of the Philippines.
Now that you know how fezbet safeguards your data, join thousands of Filipino players enjoying 3,500+ games with fast GCash payouts and 24/7 support.
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